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FAQ

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If your issue isn’t listed above, feel free to contact our team directly.
We’re happy to assist with any product or order-related inquiries.

📷 Camera skin FAQ

🛒 Order & Shipping FAQ

🌍 Shipping Details

(summary only)

Taiwan
shipping method	Taiwan mail	7-11 pick up and pay	Family Pickup & Pay	home delivery	Home Delivery Pickup Payment
Shipping costs	NT$60	NT$60	NT$60	NT$120	NT$120
Free Shipping Threshold	Free shipping for purchases over NT$1500	Free shipping for purchases over NT$1500	Free shipping for purchases over NT$1500	Free shipping for purchases over NT$2000	Free shipping for purchases over NT$2000
delivery schedule	2-3 days on the main island, 3-5 days on outlying islands	2-3 days on the main island, 3-5 days on outlying islands	2-3 days on the main island, 3-5 days on outlying islands	1-2 working days	1-2 working days
Precautions	1. There is no delivery within Saturday Sunday. If there is an urgent need, it is recommended to use the home delivery method for delivery	1. For recipient information, please fill in your real name to avoid failure to collect 2. SMS notification will be used when the package arrives, please be sure to leave the correct mobile phone number	1. For recipient information, please fill in your real name to avoid failure to collect 2. SMS notification will be used when the package arrives, please be sure to leave the correct mobile phone number	2. SMS notification will be used when the package arrives, please be sure to leave the correct mobile phone number 2. Sundays and national holidays are not available for delivery	1. The scope of delivery is limited to the main island of Taiwan 2. Sundays and national holidays are not available for delivery

Overseas
shipping method	overseas mail	S.F. Express (China, Hong Kong, Macau)	Fedex
Shipping costs	NT$300	NT$300	NT$750
Free Shipping Threshold	Free shipping for purchases over NT$2500	Free shipping for purchases over NT$2500	Free shipping for purchases over NT$5000
Delivery schedule	More than 10-15 working days	2-7 working days	3-5 working days
Precautions	1.The delivery time is long and the international information cannot be fully shared, and the status of the product may not be tracked after leaving the country 2.If the product has not arrived within 45 days, we will resend or refund the payment 3.The buyer is responsible for all tariffs and other costs that may arise during the delivery process	1. If delivery to a non-commercial area requires an additional fee, the logistics provider will charge the buyer upon delivery 2.If you need to deliver to various SF Express service locations or smart lockers for self-pickup, please fill in the address of the location in the address field (please fill in the Chinese address carefully) 3.All charges such as customs duties may be incurred during the delivery process, which shall be borne by the buyer	1.All charges such as customs duties may be incurred during the delivery process, which shall be borne by the buyer

📩Still have questions?

Reach out to our support team and we’ll get back to you as soon as possible.

📧 email：service@lifeguard-design.com

facebook：https://www.facebook.com/LIFEGUARD.Design/

FAQ

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📷 Camera skin FAQ

Q：Is it easy to apply the skin myself?

Q：Do I need special tools to apply the skin?

Q：Is the skin waterproof?

Q： Will there be glue residue if I remove the skin?

Q：Why are some camera logos covered by the skin?

Q：Can I mix and match different skin styles on one camera?

Q：Do you offer professional application service?

🛒 Order & Shipping FAQ

Q：I can't find the style I want. Can I order something else?

Q：I damaged a part during installation. Can I get a replacement?

Q：What if I ordered the wrong camera model?

Q：My device isn’t listed—can you make a custom skin?

Q：My card payment failed. What should I do?

Q：When will my order be shipped?

🌍 Shipping Details

(summary only)

📩Still have questions?

Reach out to our support team and we’ll get back to you as soon as possible.